We are looking to hire a highly driven Senior Business Analyst to assist the company to improve business efficiency. He/she should closely work with the business units to gain an in-depth understanding of the customer’s business strategy, processes, services, roadmap, and the context in which the business operates. He/she should understand the documentation capabilities needed to address business challenges.
He/she will be responsible for reviewing assigned business processes from end to end to identify and address operational, financial, and technological risks. Identify opportunities to improve efficiency. Responsibilities will include a full range of activities from leading small to mid-size projects to assisting other project managers on larger more complex projects related to operational business functions that affect team members and providers at the market level.
Key Responsibilities:
- Demonstrate up-to-date expertise in Information Systems and apply this to the development, execution, and improvement of action plans by providing advice and guidance to others in the application of information and best practices.
- Support and align efforts to meet customer and business needs.
- Manage customer relationships and expectations by developing a communication process to keep others up to date on project results
- Stay current with customer needs and strategies; utilizing formal and informal written communication methods (for example, emails, newsletters, PowerPoint presentations, executive updates, task lists, updates) to communicate updates and findings; and facilitating project meetings and presentations to all types of diverse audiences (for example, senior management, Customers, technical staff)
- Lead or participate in multiple projects by completing and updating project documentation; managing project scope; adjusting schedules when necessary; determining daily priorities; ensuring efficient and on-time delivery of project tasks and milestones; following proper escalation paths; and managing customer and supplier relationships
- Provide leadership to team members and peers by collaborating with others; articulating ideas and viewpoints to senior management, peers and others; identifying and initiating projects; managing resources; driving the resolution of issues; and holding self and team accountable for results.
- Provide project level analysis – producing required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan)
- Collaborate closely with developers to implement the requirements, and provide necessary guidance to testers during the QA process.
- Elicit and clearly document business and systems requirements.
- Assess business process and system inefficiencies.
- Meet with the project team regularly to review project deliverables and deadlines.
- Develop and execute test plans.
- Support system conversions, upgrades, enhancements.
Professional Experience:
- Must have prior experience in IT service industry (min 5 years).
- Must have strong communication & IT skills.
- Proven experience as a business analyst.
- Proven training in Business Process Modelling.
- Proficiency in MS Office (MS Word, Excel, PowerPoint).
- Knowledge of Microsoft 365, Jira etc Project management tool.
- The ability to handle multiple projects in a fast-paced environment.
- Effective communication and leadership skills.
- Excellent problem-solving and analytical skills.
Salary:
Approx: INR 6 LPA-10 LPA. Flexible for deserving candidates.
How you can join us:
To be considered for this great opportunity, simply “Fill the form on the right.”
