Most ERP programmes lift yesterday’s workarounds onto a new platform. We map how your business actually runs, fix it in Dynamics 365, connect it on Azure, and put AI agents to work on the result.
SEE THE FRICTION
Every ERP carries years of workarounds, manual steps and approvals nobody questions. We use process mining on your system data to show where time and money actually leak, so your Dynamics 365 design is built on evidence, not assumptions.
HOW WE WORK
Process mining shows where value is lost. Dynamics 365 becomes the operational backbone, connected across your estate on Azure. AI agents built on Microsoft Foundry run the fixed process day to day.
The spreadsheets, re-keying and side systems your teams rely on, found before they get rebuilt in the new ERP.
The approvals, orders and invoices that stall, and what each delay really costs.
How the same process runs differently across teams, sites and entities, and which version should become the standard.
The high-volume manual steps that AI agents can take on once the process is fixed.
TRANSFORMATION PATHS
Every path starts with your process data. Before any configuration, we show what to move, what to redesign, what to retire and where AI can safely take on work.
LEGACY ERP · DEADLINE-LED
For businesses on Dynamics AX, NAV, GP or another ageing ERP facing end of support. We redesign the processes that matter as we move, rather than lifting the old system across as it is.
Best for: Organisations with a support deadline, or an ERP that is holding the business back.
GROWING BUSINESS · SCALE-LED
For growing businesses that have outgrown entry-level accounting tools and spreadsheets. One system for finance, inventory, sales and purchasing, implemented quickly and sized for where you are heading.
Best for: Mid-market companies adding entities, locations or product lines.
MULTI-ENTITY · CONSOLIDATION-LED
For groups running different systems across entities, regions or acquisitions. We bring them onto Dynamics 365 Finance and Supply Chain Management, with one standard process and one version of the numbers.
Best for: Groups where month-end means reconciling several systems.
ALREADY ON DYNAMICS · VALUE-LED
For businesses already live on Dynamics 365 that are not seeing the value they expected. We find where the process breaks down, fix it, connect the gaps on Azure and add AI agents to the work that is still manual.
Best for: Customers whose go-live did not deliver the promised change.
PLAN THE MOVE
The goal is not a go-live date. It is a business that runs better after it. Every engagement follows the same discipline: understand the process, fix what’s broken, then keep it running with the right technology and automation behind it.
We mine your system data to see how processes actually run: where work queues, where it is re-keyed and where it varies. Data quality and integrations are assessed at the same time.
We design and implement Dynamics 365 around the fixed process, not the old one, and connect it to the rest of your estate with Azure Integration Services.
We put AI agents built on Microsoft Foundry, Copilot and Power Platform automation to work on the manual steps that remain, and keep measuring the process after go-live.
TARGET ARCHITECTURE
Most businesses buy migration, integration and AI as three separate projects, often from three different partners. We plan them as one architecture, so each layer makes the next one work better.
ONE PROGRAMME
ERP, data and AI are designed together and delivered by the same team, so nothing is rebuilt twice and nobody hands off the problem.
AI agents built on Microsoft Foundry and Azure AI services, plus Copilot inside Dynamics 365, working on your data inside the systems you run.
Finance, supply chain and operations on Dynamics 365 Finance, Supply Chain Management or Business Central, built around the fixed process.
Microsoft Fabric brings ERP and wider system data together for reporting and process mining. Azure Integration Services connect Dynamics 365 to your CRM, SAP and legacy systems.
AI ON DYNAMICS 365
AI only pays off on a process that works. Once the process is fixed, we put AI to work on the manual steps that remain, combining Microsoft’s own AI with agents we build on Microsoft Foundry.
BUILT BY GOWIDE
Document Verification, Data Extractor, Quote / PO to Order and more, built on Microsoft Foundry and Azure AI and plugged straight into Dynamics 365.
GoWide's own agents, built on Microsoft Foundry and Azure AI services, that read documents, turn orders into ERP transactions and answer questions from your data.
Configured for your finance, supply chain and operations teams, and grounded in your own ERP data.
Low-code agents for routine requests such as order status, invoice queries and stock checks, connected to Dynamics 365.
Governed apps and flows that remove the manual steps process mining found, without custom code in the ERP core.
WHY GOWIDE
Large SIs bring scale, and the overhead that comes with it. Specialist shops know the product, but not always what sits around it. GoWide brings senior consultants who work across process, ERP, data and AI, and who stay accountable after go-live.
01
The people who scope your programme are the people who deliver it. No junior bench, no layers of management between you and the work.
02
We deliver on SAP, Microsoft and Salesforce, so we recommend Dynamics 365 where it fits and integrate it with what you already run where it does not.
03
Security, access control and audit trails are designed into the ERP, the data layer and every AI agent, so AI can work on finance and operational data safely.
04
We keep measuring the process once you are live, tune the system and extend AI to the next manual step. Go-live is where the value starts, not where we leave.
QUESTIONS
It depends on scale and complexity. Business Central suits growing and mid-sized organisations that want fast time to value, while Finance & Supply Chain fits multi-entity, global operations with complex supply chains. We assess your processes, volumes and growth plans before recommending either.
Yes, and it is usually the better route. We start with the process or entity where the value is highest, run Dynamics 365 alongside your existing systems connected through Azure, and move the rest in planned waves. Process mining tells you where to start.
At the start, and again after go-live. Before design, it shows how your processes really run, so workarounds are fixed rather than rebuilt. After go-live, it measures whether the new process is performing and shows where AI can take on work. A first pilot on one process takes 4 to 6 weeks.
Plan for it from day one, deploy it once the process is fixed. Designing for AI early means your data, integrations and governance are ready. Switching it on after the process is stable means AI improves the work instead of automating the problem.
Tell us where you are today, whether that is an ageing ERP, a business outgrowing its tools, or a Dynamics 365 system that is not delivering. We will show you where a first process mining pilot would find the most value.
